BlackBerry partner ONGC bolsters security services with BlackBerry protect

When the clients of Gold Coast-based mostly managed safety capabilities company ONGC methods started getting hit with ransomware, the business puzzled no matter if its ageing antivirus solution became nonetheless suitable with the category of services it offered.

ONGC's small engineering crew had been spending a few hours each and every week managing attacked customers in its place of focusing on greater worthwhile pursuits.

The business's customer base are small businesses, which commonly function with slim margins with little to no funds for IT and protection.

ONGC director Steve Dawson pointed out, "As a small enterprise ourselves, we take note the magnitude of controlling charges."

"We've had to be artistic in structuring our carrier offerings to satisfy their safety wants devoid of breaking the financial institution."

When Dawson's enterprise partner added him to an AI-powered endpoint security solution, which on the time become nonetheless known as CylancePROTECT, he determined to look the capabilities for himself regardless of having reservations.

although an upgrade became in order, Dawson stated he became "less than enthusiastic" aboutthe prospect of assembly with carriers to examine their endpoint security options. "I've been sold the dream too again and again before and at all times been disenchanted within the end," he referred to.

Licensing charges had been additionally a consideration, citing the "extraordinarily comparatively cheap" prices of ONGC's legacy AV solution.

Following a a hit proof of idea that lasted months, ONGC formally signed on as a Cylance accomplice in January 2019, which through then had already been got by using BlackBerry. The Cylance manufacturer has on the grounds that been absorbed into a new unit referred to as BlackBerry Spark, with CylancePROTECT renamed as BlackBerry give protection to.

"The support we got from BlackBerry became marvelous, unlike anything we'd considered from a accomplice earlier than," Dawson talked about. "The group in Sydney had us up and working straight away."

BlackBerry protect turned into proven towards dissimilar malware and virus samples, including the CryptoLocker ransomware that ONGC and its purchasers had been contending with that 12 months.

"BlackBerry give protection to avoided every sample of malware and ransomware we threw at it from executing," Dawson observed.

"Our incumbent product stopped about half of these attacks, but simplest after malware had performed and led to damage. BlackBerry offer protection to carried out flawlessly, precisely as promised."

"in the end, we decided to make the investment so we may provide our purchasers with a premium answer."

With BlackBerry protect, ONGC referred to it turned into now well-placed to extend its managed security services company by using providing clients a greater proactive, prevention-based strategy to cyber defense.

"BlackBerry offer protection to is a core element of our new Reach365 suite of cloud options. We're confident that Queensland groups of all sizes will find Reach365 a compelling price," Dawson noted.

"We've created BlackBerry protect protection coverage templates that permit us to directly circulate valued clientele into a state of prevention. as soon as the BlackBerry protect agent is deployed, we opt for the template that fits the customer's environment most beneficial and start scanning and monitoring."

"once we're certain we've recognized and resolved all abilities issues, we start regularly enabling the BlackBerry give protection to malware prevention, reminiscence take advantage of coverage, script manage, software manage, and equipment coverage enforcement features in full-blocking mode."

Dawson admitted the determination to put money into a BlackBerry partnership was a dangerous one, on account that the significant capital expenditure worried that couldn't be handed on to clients.

"despite the fact, it become a risk that became well worth taking. Our consumers are satisfied as a result of they're no longer being victimised by way of ransomware," Dawson spoke of.

"BlackBerry offer protection to has greatly decreased our prices for security administration and incident response and reinforced our market positioning as a premium brand. That provides up to a significant return on investment for us. All in all, BlackBerry has had a profound have an effect on on our company and the services we supply to our clients."